The Happy Life of the Reborn Dad - Chapter 1307 Boss Xia's bad move

In the early days of Xiaoai Technology's development when there were only a dozen people, Zhang Jiaojiao was the company's only logistics administrator. , To put it bluntly, she did all kinds of work at that time, and was just a chores.

But after Xiaoai Technology Co., Ltd. expanded its scale several times, Zhang Jiaojiao, a 'veteran-level' logistics administrator, has also risen. From a simple logistics administrator, Zhang Xu transferred her to customer service based on her personal attributes. Department, in charge of the customer service department of the Xiaoai Technology Tmall flagship store.

Not to mention, Zhang Xu's adjustment is really just right, bringing Zhang Jiaojiao's talkative attribute to the extreme, and the customer service department led by her has been repeatedly praised.

During this time, Zhang Jiaojiao has been busy preparing for Double Eleven.

But what she didn't expect was that before Double Eleven came, a hornet's nest was stabbed in advance because of a preferential pre-sale event on Double Eleven.

This time, it was incredible. Ali Wangwang in the flagship store of Xiaoai Technology Tmall kept ringing.

More than a dozen employees of the customer service department all pulled out, and they were too busy. They were fine, but they suddenly received a wave of information flow expressing resentment.

These customers contacted them to express their strong dissatisfaction with the 'discount of 50 yuan' for 'Xiao Ai' in less than three months. They felt that buying this 'Xiao Ai' would not Guaranteed!

It doesn't matter if you have a discount, everyone knows that this is a matter of time sooner or later, but can we lengthen this timeline a little bit!

I just placed an order for the front foot, and you started to promote the "full yuan discount coupon" promotion every few days. This result made many old customers who bought Xiao Ai in advance feel uncomfortable.

At the beginning, there were not many people who refuted, but later, there were many people who refuted. Most of them went to Xiaoai Technology’s Tmall flagship store to find customer service feedback.

Either treat them equally, or they don't offer discounts at all.

"Director Zhang, what do you want to do about this?" An employee from the customer service department came to find Zhang Jiaojiao and reported the situation to her.

It was the first time that Zhang Jiaojiao had encountered such a thing, and she didn't know what to do, but after listening to some of the employees' complaints and complaints, she told herself: "You must calm down, and you must not let yourself mess up first."

After calming down, Zhang Jiaojiao knew that this matter had become a big problem, and she was no longer able to solve it. She must tell President Zhang in time and ask President Zhang to discuss a countermeasure.

Thinking of this, Zhang Jiaojiao said to her employees: "First of all, please explain patiently to the customers. If you encounter those who are really difficult to talk about, you will say that this full-reduction activity is only limited to participating in the 'Double Eleven Shopping Street' activity. Preferential policies, but for the fans and friends of Xiao Ai, the company will also come up with a policy."

"By the way, no matter what the customer said, you must be calm and discuss with the customer slowly, so that you can understand." Zhang Jiaojiao repeatedly instructed.

Then, she trotted to find Zhang Xu.

When she arrived at Zhang Xu's office, she saw that Zhang Xu was burying his head in writing something, and she shouted anxiously, "Mr. Zhang, something has happened, and the big thing is bad."

"What happened, please take it easy for a while, and then tell me." Zhang Xu said.

Since becoming a shareholder of 'Xiaoai Technology Co., Ltd.', Zhang Xu has changed his body and has become a shareholder of Xiaoai Technology. Zhang Xu's perception is different now. He always starts from his own point of view, thinking about putting 'Xiaoai Technology' is developing better.

After seeing Zhang Jiaojiao's breathing calm down, he asked again, "Director Zhang, what happened, you can talk about it now."

"Mr. Zhang, because of the Manyuan Double 11 promotion, many old friends who bought Xiao Ai before were not very dissatisfied with us this time, and wanted us to compensate them for the difference."

"Good guy, I met a customer with a personality today." Xia Zekai didn't expect such a result.

But this is easy to understand, he said with a smile: "Director Zhang, take a breath and drink a glass of water to suppress the shock."

"Mr. Zhang, you said that so many people are waiting for an answer, I'm not in the mood to drink water now." Zhang Jiaojiao was not hypocritical.

She was speaking from her heart.

Hearing what she said, Zhang Xu seemed to have a stomachache and said, "It doesn't matter, you can go back and tell them that as long as he is an old user of our classmate Xiaoai, as long as he helps introduce a new user, then we will reward him. 50 yuan in cash for old users, remember, it's cash, not coupons, nor deductions."

This is equivalent to giving old users the same purchase discounts as new users' Double Eleven full discount.

At the same time, the old user has brought a new user, and the company's products have continued to expand sales.

After hearing that Zhang Xu introduced the promotion of 'an old user introducing a new user', Zhang Jiaojiao was so impressed that she didn't know what to say. UU reading www.uukanshu. com

"President Zhang, do you really want to do this?" Zhang Jiaojiao confirmed it again.

Seeing Zhang Xu nodding heavily, Zhang Jiaojiao didn't care about anything else, she turned around and walked out, ready to tell the employees what to do next.

Zhang Xu watched Zhang Jiaojiao's back disappear into the office, he couldn't help sighing after thinking about the solution he just told Zhang Jiaojiao.

This idea is really not his original, the original author is Xia Zekai,

Only this boss Xia played this game so badly.

"Brother Kai's ability to take one step and see three steps is really amazing." Zhang Xu thought to himself and said casually.

After the full reduction policy came out, Xia Zekai mentioned that some old users would be dissatisfied with the previous price, and he gave Zhang Xu this idea at the time.

"50 yuan in cash" is also given to old users, but it must be based on the fact that another new customer purchased the product "Xiao Ai".

In this way, the difficulties caused by the '50 yuan in profit' will not be overcome. At the same time, some old users will actively help to promote new users in order to get the '50 yuan' in profit. , there is no doubt about that.

As for the rest of the people who think 'the 50 dollars' doesn't matter, don't take any attitude towards them, just let it go.

…

Besides, after Zhang Jiaojiao returned to the customer service department, she immediately shared everything Zhang Xu said just now with the staff of the customer service department who were spitting on them. After hearing such a result, all the staff in the customer service department were all relieved. , and began to 'explain' to the customer who just complained.

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